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A Day in the Life of a Fish Window Cleaning Franchisee
Posted on Friday, December 14th 2018

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Becky and John Carswell, Fish Window Cleaning Franchisees of the YearJohn and Becky Carswell, Fish Window Cleaning’s current Franchisees of the Year, start their workday with a sense of purpose and satisfaction. For John, the alarm goes off at 4:45 a.m., and he is at the office, ready to work by 5:30 a.m. Each morning, John takes the time to personally connect with his staff. He strives to build trust and develop a relationship with each employee to ensure that daily operations run smoothly. He also brings along the family dog to boost employee morale. The Carswells believe that animals can make a notable difference in a work environment and help increase employee happiness and job satisfaction.

After a busy morning, John returns home around 7 a.m. to have breakfast with his wife, Becky. Because the Carswells have worked hard to establish their business and have a dependable, capable management team in place, they have the luxury of free time in the mornings. Most days, John and Becky relax at home and spend time together until 10:30 a.m. John then heads out to collect the mail and check in with the office staff.

While John is out and about, Becky is able to troubleshoot and help with the business remotely. The Carswells have set up a home office for Becky, so she is able to do her day’s work from the comfort of her own house. The freedom and flexibility to work in an environment that is best for you is one of the biggest advantages of being a small business owner.

Meanwhile, John spends his afternoon working with their office administrator, Shelby, to ensure all is well. Shelby handles customer calls, general emails and incoming inquiries. After a bit of paperwork, John will usually follow up on warm leads - typically there are four or five per day. These leads may require John to drive to each location and evaluate the property and provide potential customers with quotes. In between leads, John helps troubleshoot any issues that may arise, such as delivering any additional equipment needed to a crew member.

By 3 or 4 p.m., the Carswells are finishing up their work day. While it has taken years of hard work to build their business to this point, John and Becky are now able to set a work schedule that fits their preferred lifestyle.

Through franchising, John and Becky have the ability to spend plenty of time with friends and family. No longer do they have to worry about vacation days or overbearing bosses; John and Becky are able to go on several vacations and/or mission trips each year. Through their investment with Fish Window Cleaning, John and Becky are able to enjoy exciting careers while simultaneously leading fulfilling personal lives.

With more than 275 locations in 44 states, Fish Window Cleaning franchisees across the country have been finding freedom through franchising. For more than 40 years FISH has been providing quality window cleaning services to American communities. To learn more about joining the Fish Window Cleaning family, visit