At Fish Window Cleaning®, our goal is to make each and every home and business owner’s day a little brighter, but especially in these uncertain and stressful times. We are monitoring updates from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) in response to the public health situation related to coronavirus (COVID-19). The safety and health of our commercial and residential customers, franchisees, their employees, and our communities is paramount to us. 

Although some of our locally owned and operated franchise locations, in response to local legal requirements and for the safety of their employees and their communities, have temporarily suspended services, we exist to serve our communities' homes and business owners and many locations are still working hard. Keeping homes and businesses clean is more important now than ever. 

We are taking care of our teams and increasing our preventative measures by encouraging employees to:
  • - Wash their hands often with soap and water for at least 20 seconds
  • - Use a hand sanitizer that contains at least 60% alcohol if soap and water are not readily available
  • - Avoid touching their eyes, nose, and mouth with unwashed hands
  • - Avoid close contact with people who are sick
  • - Put distance between themselves and other people
  • - Stay home if feeling sick
  • - Clean and disinfect window cleaning equipment and office equipment before use
Dawn dish soap is also used in our cleaning solution, which has been found to effectively lift bacteria off surfaces so they can be washed away by water. In fact, soap has been found to “dissolve the lipid envelope of the virus, thereby inactivating it.”

We always wear shoe covers while in a customer’s home to not only protect their floors but to also avoid bringing in any germs or bacteria. We will continue this practice as usual.

Here’s how you can help us continue to keep you and our teams healthy and safe: 
  • - If you would like a free estimate, we’ll be happy to provide you with one with no point-of-contact. We can visit your home or business and leave an estimate in a door hanger or anywhere else you’d like.
  • - Please let us know in advance if you or anyone in your household or business has known health issues. We will be happy to reschedule your cleaning, if necessary.
  • - If you have any concerns about a member of the FISH team coming into your home or business, please let us know. We’ll be happy to clean the outsides of your windows! 
  • - If your business is closed, please contact your local franchise office to discuss modifying your cleaning schedule. 
  • - We’re happy to accept electronic or over-the-phone payments to avoid exchanging cash or checks.
  • - If you have any additional concerns before your scheduled cleaning, please feel free to reach out to us to discuss them. We’re here to help.
For the latest information about COVID-19, please visit cdc.gov/coronavirus.

Please contact your local franchise office directly for more information if you would like an estimate or to schedule service. Many of our locations are still cleaning windows and proceeding with an abundance of caution to keep you, your family, your employees, your customers, our teams, and our communities healthy and safe. We sincerely thank you for your patience as we adjust to this rapidly changing situation.